SUPPORT

Frequently Asked Questions

Everything you need to know about BreezeNestUK ceiling fan lights — from installation to delivery.

Installation & Setup

No! Our fan lights are designed to fit any standard UK ceiling rose and come with a full step-by-step installation guide. Most customers complete the install in under 20 minutes. If you're ever unsure, we recommend consulting a qualified electrician.

We recommend a minimum ceiling height of 2.4m for safe and comfortable use. For lower ceilings, our slim-profile models are ideal. All product pages list the minimum recommended ceiling height.

Yes — every BreezeNestUK fan light ships as a complete kit including all mounting hardware, a remote control, and a step-by-step installation guide. Nothing extra to buy.

Absolutely. All our products are fully CE certified and designed specifically for UK electrical standards (230V / 50Hz). They're compatible with standard 2-core and earth ceiling wiring.

Delivery & Returns

We offer free standard UK delivery on all orders, which typically arrives within 3–5 working days. Express delivery (1–2 working days) is also available at checkout for a small fee.

Currently we ship to mainland UK addresses only. We're working on expanding to Europe and beyond — sign up to our newsletter to be the first to know.

We offer a 30-day hassle-free returns policy. If you're not completely satisfied, simply contact our support team and we'll arrange a free returns collection. Items must be unused and in original packaging.

Once your order ships, you'll receive a tracking email with a link to follow your delivery in real time. You can also contact our UK-based support team at any time for an update.

Product & Warranty

All BreezeNestUK ceiling fan lights come with a 2-year manufacturer's warranty covering defects in materials and workmanship. Simply contact our support team and we'll make it right — no quibble.

Our LED modules are rated for 30,000+ hours of use, so in most cases you'll never need to replace them. If you do, replacements are available directly from us.

Yes! Every unit comes with a multi-function remote that lets you control the fan speed and light brightness independently. Many models also support our smart app for full smartphone control.

Yes — our ceiling fan lights use DC motor technology and energy-efficient LED chips, consuming up to 70% less energy than a traditional fan and separate light fitting combined. Most models carry an energy efficiency rating of A or above.